Buying things online can be extremely useful but it can also get confusing when you want to return something. Here’s what to know about returning items on Amazon.
The 30-day return policy
Currently, items sold directly by Amazon as well as those sold by Amazon sellers have a 30-day return policy. Buyers may return their purchases at no cost and request a refund if the item is broken, defective, or incorrect. Be aware that this 30-day policy does not apply to international orders.
Amazon keeps track of your returns
If you’re a serial shopper and refund asker, then Amazon will take notice. They can even put a ban on your account that prohibits you from requesting refunds and returns in the future. This regulation was put into place so that Amazon could take action against “concession abusers.”
Extended return periods
If you purchase something during the holiday season (between November 1st and December 31st), then you are eligible for Amazon’s extended return policy, which lasts until January 31st. As long as you made a purchase from Amazon between November 1st and December 31st, you can take advantage of that extended period.
Things that you can’t return
If you bought gift cards or prepaid phone cards off of Amazon, then you can’t return them. Moreover, any game or music downloads are non-refundable. Most groceries, flowers, and plants cannot be returned unless you got sent a rotten or spoiled food item.
You don’t need to be a prime member for these benefits
While Amazon Prime members get perks such as free and next-day shipping, both members and non-members have the same policy for refunds and returns.
Your best course of action is to make sure that you really want what you’re purchasing before you go through with it. That’s why there are millions of Amazon reviews on the site!